Frequently Asked Questions for Web Design Services
Q & A
If you have questions, we have answers for you.
If you have questions, we have answers for you.
We are primarily a web design agency. We offer graphic design and brand management as supplementary services.
At heart, we are problem solvers. That’s simply what we do. We take on web design projects such as:
In other words, if you have a service, content, or business you want to promote—mainstream or adult—please reach out to us.
At this time, we take on 4 web design projects per month. We limit how many projects we take on so that we can provide the best personalized and bespoke experience we can offer to our clients.
For simple, straight-forward projects, the working timeline is roughly 1-2 weeks. For more complex projects that require additional features and other deliverables, that timeline may be extended.
While we try to work on things as quickly as possible, it is ultimately going to be determined by the scope of your needs, the number of stakeholders involved, and how fast we can receive necessary elements from you.
Working with Black Venom Digital is a simple, 6 step process:
For us to start on any project, you will have to pay an initial deposit.
We do not accept deposits until you have confirmed that you have everything we requested on the checklist that we give you.
After you accept the terms of the proposal, you are given 72 hours to gather everything that is needed as listed on the checklist, or else you will lose your project slot and will have to wait for the next available one.
After you approve the site draft, we will collect your final payment. From there, you will have two options:
The site will not be released to you until we receive final payment.
Our Monthly Concierge Plan is a service plan that we offer to clients that would like to have an ongoing relationship with Black Venom Digital. Depending on the plan that you select, we will offer:
It is not mandatory to select a Monthly Concierge Plan but it is highly recommended. We will provide you details about our Monthly Concierge plans as part of the proposal that we submit to you. You will not have to make a decision on a Monthly Concierge plan until the project is completed. You can enroll into a plan at anytime so as long as your continuing to use the website that we built for you.
Not at this time.
Not at this time.